Sales Policy

Effective Date: February 10, 2025

At RobotVacuumStore, we strive to provide our customers with the best shopping experience and top-quality luxury timepieces. Our sales policy outlines important details regarding the process of purchasing products, including payment, pricing, promotions, and more. Please take a moment to review the following information to understand how our sales process works.

1. Pricing

  • Standard Pricing: All prices listed on our website are in USD and are subject to change without notice. Prices are updated regularly to reflect current market values and stock availability.
  • Discounts and Promotions: Occasionally, we offer promotions or discounts. Any promotional pricing is valid only during the specified promotion period and is subject to availability. These discounts cannot be combined with other offers unless explicitly stated.

2. Payment Methods

We accept various forms of payment to make your shopping experience as convenient as possible, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment service
  • Gift Cards: If available, you can redeem gift cards or vouchers at checkout.
  • Other Payment Methods: We may also accept other methods of payment as specified during checkout.

All payments are securely processed through our payment gateway, and your personal and financial information is protected with industry-standard encryption.

3. Order Confirmation

Once you complete your purchase, you will receive an order confirmation email with the details of your transaction, including the items purchased, shipping address, and order number. Please review this email to ensure all details are correct. If you notice any discrepancies, please contact our customer service team immediately.

4. Order Processing

  • Processing Time: Orders typically take 1-2 business days to process before shipment, depending on product availability.
  • Backorders: If an item is out of stock, we will notify you via email. You will have the option to cancel the order, wait for the item to be restocked, or choose an alternative product.
  • Availability: While we make every effort to ensure the accuracy of our product listings, some items may become unavailable during the checkout process due to high demand. In such cases, we will notify you promptly and offer alternatives.

5. Shipping and Delivery

  • Shipping Options: We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on the destination and selected shipping method.
  • Shipping Times: Shipping times vary depending on the destination, but orders are typically delivered within 5-10 business days for domestic shipments.
  • International Shipping: We also offer international shipping to select countries. International customers may be responsible for import duties and taxes upon delivery.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor your package’s progress.

6. Sales Tax

Sales tax will be applied to orders where applicable based on the shipping address. The applicable tax rate will be calculated at checkout, depending on your location.

7. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once an order is processed and shipped, it cannot be canceled, but you may return the item in accordance with our Refund and Returns Policy.

8. Customer Responsibilities

  • Accurate Information: It is your responsibility to provide accurate and complete shipping and billing information during checkout. RobotVacuumStore is not liable for delays or errors due to incorrect details provided by the customer.
  • Shipping Charges for Returns: If you need to return an item, you are responsible for the cost of return shipping, unless the item is defective or damaged.

9. Product Availability

While we strive to keep all products in stock, some items may be unavailable due to high demand or limited availability. In these cases, we will contact you to inform you of your options, such as waiting for restock or selecting a different product.

10. Customer Support

If you have any questions about our sales policy, need help with your order, or would like assistance in placing an order, our customer service team is here to help. Please contact us at:

Thank you for shopping with RobotVacuumStore! We are committed to providing you with exceptional products and a seamless shopping experience.