Privacy Policy

Effective Date: February 10, 2025

At RobotVacuumStore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide to us when you make a purchase, sign up for an account, or contact us for customer service. This may include:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (credit/debit card details)
  • Purchase history

We may also collect non-personal information through cookies and tracking technologies to improve your experience on our website, including browsing behavior, device information, and location data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and deliver your purchases, process payments, and manage returns or exchanges.
  • Customer Service: To respond to inquiries, provide assistance, and offer personalized recommendations.
  • Marketing Communications: To send promotional emails or newsletters (with your consent) about products, sales, or updates from RobotVacuumStore. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails.
  • Improving User Experience: To analyze website traffic, improve site functionality, and enhance your shopping experience.

3. Data Protection and Security

We take the security of your personal information seriously. We use industry-standard encryption technologies to protect your data during transmission. Additionally, we implement secure server protocols and follow strict data protection policies to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in the operation of our business, such as:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms These third parties are contractually obligated to protect your data and are not permitted to use it for any other purpose.

We may also disclose your personal information if required by law or to protect the rights, property, or safety of RobotVacuumStore, our customers, or others.

5. Cookies and Tracking Technologies

To provide you with a more personalized browsing experience, we use cookies and similar technologies to track user behavior on our website. Cookies are small data files that are stored on your device. They help us remember your preferences and provide a more tailored shopping experience.

You can control cookie settings through your web browser and choose to accept or reject cookies. Please note that some features of our website may not function properly if you disable cookies.

6. Your Rights and Choices

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct or Update: If your information is incorrect or incomplete, you can update it through your account settings or by contacting us.
  • Delete Your Information: You may request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in our emails.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Your privacy is important to us, and we are committed to safeguarding the information you entrust to us. Thank you for choosing RobotVacuumStore!